Returns & Exchanges

At Comfort Works, we want you to love your custom slipcovers; if you are not completely satisfied, we offer a 60-day trial period and a straightforward return process to ensure your home feels just right.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team within 60 days of receiving your order to initiate a return or exchange request.

• 2.
  Review & Approval

  Our team will review your request and provide a Return Authorization number along with the specific shipping instructions for your region.

• 3.
  Package Your Items

  Carefully pack the unwashed and undamaged slipcovers in their original packaging, ensuring the Return Authorization number is clearly marked on the box.

• 4.
  Ship & Refund

  Send the package back to our designated facility; once inspected, we will process your refund or dispatch your replacement covers within 7-10 business days.